“Everything is on YouTube.” So stated my son the other day, in response to a comment about looking to see if something might be there. I’d have to agree with him. Every time I look for something there, I’m surprised. The fact that younger kids think of YouTube as a primary source of information also [...]
XML – XSL Programming Features
In case you’re pondering whether or not to shift your docs to XML, here is another reason to do so. One great feature of XML is the ability to incorporate some programming functionality into your docs. For instance, you can set up your XSL file to include some if..then and loop processing. You can set [...]
Digital Natives – Digital Immigrants
It’s a generation gap, basically. Digital immigrants are at the older end; they prefer to read information in print in something they can hold in their hand. Those of a younger age prefer the new technologies, and are quite comfortable reading on the computer or on their phone. They learn differently, access information differently, and [...]
Why Tech Writers Should Know Database Design
IMO, all tech writers should know the basics of relational database design. Colleges should incorporate it into tech writing programs. I’m convinced of it. Why? I had worked for many years as a tech writer before taking a database design class, and have continued to work in that capacity for a number of years (and [...]




