With the recent news this past week about a woman being sued $50K for a tweet she wrote and the resultant backlash on the company that was suing, it started me thinking about legal ramifications of using social media for business. I’m all for using social media as part of an overall tech doc strategy, [...]
Cut, Cut, Cut your Content and Procedures
July 20, 2009 By 2 Comments
Sure. We’ve been reducing word count in procedures for some time. It’s time to do more, however. As noted in an earlier post, we have to think mobile. Think small screens and small devices. Screen real estate will be at a premium.
With that in mind, I’m offering some suggestions on how to cut back. Remember [...]
The Changing Roles of Writers and Editors
July 17, 2009 By Leave a Comment
As my friends and family know, I’ve been mesmerized of late by a box of old letters I had stashed in my closet. The letters were from long ago – the late 70s and early 80s – before computers were in use, and definitely before e-mail.
The letters are a joy to read, as they recall [...]
Might We Become Walking Computers?
July 7, 2009 By Leave a Comment
What do an article in Wired magazine about attaching a sensor to your running shoe and uploading it via iPod for data analysis, a camping trip, an article about wearing video screens, a scientist husband, a discussion about wildlife parks, office work, and work by a W3C working group have in common? If you can [...]
Think Mobile When You Write
July 1, 2009 By Leave a Comment
Always keep the small screen in mind when you’re preparing your docs. There are some W3C “mobileOK” guidelines to consider to ensure that your content meets requirements. Here are some highlights:
Tables
- No nested tables
- Tables must have more than one row and more than one cell per row
Page Titles
- There must be a Title element [...]