Comments on: Cut, Cut, Cut your Content and Procedures http://www.2morodocs.com/2009/07/cut-cut-cut-your-content-and-procedures/ New-age technical communication trends Thu, 29 Jul 2010 15:20:51 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Jplaza http://www.2morodocs.com/2009/07/cut-cut-cut-your-content-and-procedures/comment-page-1/#comment-590 Jplaza Wed, 24 Mar 2010 07:56:58 +0000 http://www.2morodocs.com/?p=145#comment-590 I would have to agree with all of jgoldstein's comments. Again, a UI that works well wouldn't need help topics. I would have to agree with all of jgoldstein’s comments.

Again, a UI that works well wouldn’t need help topics.

]]> By: jgoldstein http://www.2morodocs.com/2009/07/cut-cut-cut-your-content-and-procedures/comment-page-1/#comment-2 jgoldstein Wed, 09 Sep 2009 13:58:10 +0000 http://www.2morodocs.com/?p=145#comment-2 I question whether Cut or Cut More would work well for languages and cultures other than English. In fact, I'm not sure that Cut or Cut More work at all. I don't have any issues with minimalism, but I think your examples go too far. For example, in Cut More, step 2...there's no context. There's nothing that says what I'm supposed to do about Permissions. Look at it until it does something? Even in Cut, the procedure looks quite unclear. Access:Global means ...what? If you're not reading the help topic with the screen displayed, you have no idea that Access is a list and global is an option in that list. If the UI is so intuitive that you don't need words to explain it, why not just remove the help topic? I question whether Cut or Cut More would work well for languages and cultures other than English. In fact, I’m not sure that Cut or Cut More work at all.

I don’t have any issues with minimalism, but I think your examples go too far. For example, in Cut More, step 2…there’s no context. There’s nothing that says what I’m supposed to do about Permissions. Look at it until it does something? Even in Cut, the procedure looks quite unclear. Access:Global means …what? If you’re not reading the help topic with the screen displayed, you have no idea that Access is a list and global is an option in that list.

If the UI is so intuitive that you don’t need words to explain it, why not just remove the help topic?

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