As of this writing, there are 264 chats listed in the big chat spreadsheet. I’ve sorted them into categories so you can find a chat that might interest you. If you’ve attended one, you know their value. If you haven’t, I highly recommend attending one. Many also have transcripts available, or the ability to create [...]
Video Search Stories: a New Doc Option and Example
December 13, 2010 by 2 Comments
I have video on my mind. After seeing the Google Zeitgeist 2010 video last week, I decided to try to make one myself. After pondering it over the weekend and determining content, I made a short “search story” in Google. It’s only 35 seconds long. It covers basic information about #tcchat. My real goal is [...]
Making Graphics: Examples of Design Decisions
December 6, 2010 by Leave a Comment
In the process of creating a graphic, you make many design decisions. There can be quite a difference from first ideas and sketches to a final product. Sometimes, it’s something entirely different. That was the case with the graphic I’m using as a placeholder on my Facebook page. I’m writing this post to explain the [...]
Changing Roles in Doc Departments: #tcchat
November 18, 2010 by Leave a Comment
Here are some quick notes for today’s chat on Changing Roles in Documentation Departments. Curation There’s more content to manage. Not just in-house docs. Will perhaps be scanning and collecting online content. Find the information that people need to do their jobs and use your product. Content strategist Monitoring and Managing UGC Is someone assigned to monitor social [...]
Business Cases for Tech Comm Access to Dev Info
November 3, 2010 by 3 Comments
It’s business. Keep that phrase in mind. If you’re a tech writer and are running into the age-old issue of blocked access to dev resources and other information you need, I suggest pointing that out. To do so, consider the following. Make a business case. Business is not a game. It’s not personal. Stakes are too [...]
The Chats: Schedule Planning & Fitting Them In
September 20, 2010 by Leave a Comment
Since announcing the upcoming chats, I’ve had some questions and thought I’d write up a quick little post about it. (No complaints received; just questions.) I’m providing some info about the planning and scheduling to give you some background and so you know the reasoning behind the dates and times selected. Much thought went into [...]
Tech Comm Twitter Chat Launches!
September 16, 2010 by 7 Comments
There are many, many discussions on Twitter held each day for many, many topics and industries. Today, tech comm officially enters the chat world of Twitter with its own entry: #TCchat. A Worldwide Real-Time Discussion We want global discussion and input on topics important to tech writers. We’re all facing the same issues, the same [...]
Twitter Chats 101
September 16, 2010 by 11 Comments
Every day, there are chats on Twitter. These are hour-long discussions about varied topics. People tweet comments, thoughts, and ideas throughout the chat. Oftentimes these tweets are quite helpful and thought-provoking. Chats often center around an industry or activity. I’ve sat in on ones for tech information (#techchat), marketing (#mmchat, #mrktchat, #b2bchat), blogging (#blogchat), GenerationY (#genychat), [...]
Social Media: User Input & Communication Styles
August 29, 2010 by 1 Comment
Recently I attended a webinar hosted by @MarketingProfs that discussed social media at Cisco. The presenter was @LaSandraBrill. What follows are some thoughts I had following the webinar. Some of the points discussed in the presentation led me to think about certain topics more; that’s what I’m including here. These thoughts and opinions are all, [...]
How to Use Twitter Analytics Apps to Manage your Feed
August 18, 2010 by 8 Comments
There are numerous Twitter analytics applications available for your use. If you need metrics, believe me, they are readily available. You can use them as a guide to ensure that you’re meeting your goals, and to enhance or protect your brand. How? It varies. Different apps focus on different aspects of Twitter use. I’m going [...]
