Twitter Chats 101

Every day, there are chats on Twitter. These are hour-long discussions about varied topics. People tweet comments, thoughts, and ideas throughout the chat. Oftentimes these tweets are quite helpful and thought-provoking. Chats often center around an industry or activity. I’ve sat in on ones for  tech information (#techchat), marketing (#mmchat, #mrktchat,  #b2bchat), blogging (#blogchat), GenerationY (#genychat), [...]

Social Media: User Input & Communication Styles

Recently I attended a webinar hosted by @MarketingProfs that discussed social media at Cisco. The presenter was @LaSandraBrill. What follows are some thoughts I had following the webinar. Some of the points discussed in the presentation led me to think about certain topics more; that’s what I’m including here. These thoughts and opinions are all, [...]

How to Use Twitter Analytics Apps to Manage your Feed

There are numerous Twitter analytics applications available for your use. If you need metrics, believe me, they are readily available. You can use them as a guide to ensure that you’re meeting your goals, and to enhance or protect your brand. How? It varies. Different apps focus on different aspects of Twitter use. I’m going [...]

Optimizing Mobile Internet Access When Traveling

A few weeks ago, we were traveling on a road trip for our annual vacation, far from home and computers. We didn’t take laptops, but we had our iPhones. Perfect, I thought. My little computer-in-a-pocket. I’d be able to access the Internet and email and everything else with that handy device. Which was true. However, [...]

On Being Named a Most Influential Blogger

While out traipsing around the Northeastern corner of Washington state last week and through yesterday, in and out of cell coverage, I was pleasantly surprised to find that I was included in a list of Most Influential Technical Communication Bloggers that was compiled by MindTouch. I’m back home today, so can now write about it [...]

On Concussions, Triathlons, and Overcoming Adversity

Sometimes, if you look out the corner of your eye, you might see your life zip by in a blur. You’re moving so fast with family, work, home and all sorts of responsibilities that the days just meld one into the other. Holidays go even faster, discernable only by the shape of the chocolate. But [...]

Twitter Discussion Experiment: Lessons Learned

Today I ran an experiment to use Twitter for a discussion. It was an hour long and went quickly. There were excellent discussions by the participants. Here are some quick thoughts I have about the experiment. Managing the Discussion The discussions went in different directions than originally planned, but it was a good discussion; I [...]

Twitter Real-time Discussion Experiment

Today, at 10 am PDT, I’ll run a Twitter experiment to see how a discussion might work. Here’s information about it. I’d appreciate it if you’d jump in and participate. I think it’ll be fun, and we’ll likely learn something. Always do with these experiments. I don’t know how many will participate, but will plan [...]

Your Docs: Thought About Adaptability?

There’s usability, accessibility, and readability that we’re all well aware of. I’d like to toss in one more to the mix: adaptability. By this I mean the ability to change docs on the fly to accommodate real-time actions in social media or due to user-generated content that needs to be addressed rather quickly. How adaptable [...]

Proposal: Expand Use of Tech Comm Hashtags

Hashtags have long been an integral component of Twitter. They offer much: ability to sort tweets into categories, quickly find and track information for a particular topic, and customize as needed for a brief interval or long-term use.   Given the transient nature of tweets, hashtags also provide a way to capture information and review [...]