Today, I’m excited to announce the creation of the #tcchat YouTube channel. It will be used to upload videos related to various chat topics discussed weekly. Also, I’ve added one in particular that I’d like people to take a look at. And I have an idea to go along with it. First, a little history. [...]
Changing Roles in Doc Departments: #tcchat
November 18, 2010 by Leave a Comment
Here are some quick notes for today’s chat on Changing Roles in Documentation Departments. Curation There’s more content to manage. Not just in-house docs. Will perhaps be scanning and collecting online content. Find the information that people need to do their jobs and use your product. Content strategist Monitoring and Managing UGC Is someone assigned to monitor social [...]
Business Cases for Tech Comm Access to Dev Info
November 3, 2010 by 3 Comments
It’s business. Keep that phrase in mind. If you’re a tech writer and are running into the age-old issue of blocked access to dev resources and other information you need, I suggest pointing that out. To do so, consider the following. Make a business case. Business is not a game. It’s not personal. Stakes are too [...]
(1-Yr Archive) Fav Post: Might We Become Walking Computers?
May 14, 2010 by Leave a Comment
I’m going to be going through my archives from my first year (see other post) and present some again. This archive post is a definite peek at the future. I had been reading about cool technologies either in place or in development. The post ties it all together, envisioning a time where we wear different [...]
