Services

We provide a number of technical writing services to create documentation, focusing on the following features.

Documentation

- XML-based
- Use of databases
- Focus on writing for access over new technologies such as portals and mobile devices

Content Management

This is a focus on writing documentation and other materials to facilitate reuse. It’s a different way of writing than traditionally done in the past. The focus is on writing generic content as much as possible, and folding in specific information as needed.

More time is required up front for analysis and planning. You have to review all expected uses of the content as well as the varied modes of access. With changes in technology such as use of mobile devices, it’s a fast-moving, fluid situation. While the analysis phase is longer, the time is well-spent, as it expedites the process overall.

Documentation Design

We can design clear, concise documentation that is pleasing to the eye and created with usability in mind. This includes creating XSL files that incorporate HTML design features as well as XML programming options for content access and display. We’re comfortable working with the code to produce clean files that can be reused, and know what’s happening under the hood with HTML and XML.

WordPress Site Customization and Setup

We can customize a WordPress theme and set up your website or blog.

Website Content Development

Planning a website but not sure what to include on it? We can help you determine what to add and how to set up your site with usability and readability in mind.

For information, contact me:
jnorris@tailoredthoughts.com

Thank you!