Last week, I thought I’d experiment and write a quick procedure in Twitter. This goes right along with my thoughts that new methods should be used for creating docs. Given that microblogging is here to stay, as is real-time, I decided to give it a try. There were two main thoughts in play: see if [...]
Real-time: it’s sooooo last second
Who has time to think? These days, actions do speak louder than words. The world has changed to an immediate, need-it-now mentality. Real-time is turning into all-the-time, and tech writers need to address it. Can’t ignore this one! The luxury of time is slipping away from us. Time to research. Time to test. Time to [...]
Legal Requirements in the New Age
With the recent news this past week about a woman being sued $50K for a tweet she wrote and the resultant backlash on the company that was suing, it started me thinking about legal ramifications of using social media for business. I’m all for using social media as part of an overall tech doc strategy, [...]




