Looking back over at least two years of posts, I’ve found a few I’d like to hone in on. They’re not all of the same category, but are topics I think are important one way or another. My other (Final Look) collections are others. But these are the ones I’d like to leave you with. [...]
(Final Look) Social Media: New Writing Methodologies
March 24, 2011 by Leave a Comment
Facebook, Twitter, mobile, touchscreens, and video – all were topics of discussion on my blog. They’re definitely a new way to share information. Here are a few posts. . . . My First Procedure Written in Facebook It’s very easy to add procedures and summaries to Facebook. What’s nice about the platform is that you [...]
(Final Look) #tcchat Posts
March 24, 2011 by Leave a Comment
The chat will continue. Here’s a look back at some posts about it. Thanks to all that have participated, read the transcripts, translated tweets – everything! We’ll keep that weekly, live world-wide convo going. #tcchat: Achievements and Review Following and Participating in #tcchat Discontinuing #tcchat: Some Reasons More will be added to this post. Tomorrow, [...]
(Final Look) Writing Procedures in Twitter & Real-Time Considerations
March 24, 2011 by Leave a Comment
Back at the close of 2009, I ran a series of posts about real-time and use of Twitter for procedures. One of the posts ended up having quite a bit of visibility, and garnered interest from the marketing crowd. Which isn’t too surprising, I suppose, as marketing is driving social media initiatives. I’ve listed the [...]
My Top 10 Posts of 2010
January 3, 2011 by Leave a Comment
Year-end stats are in, and I’m able to check the ‘ol server logs and see final numbers on which posts were of most interest to readers. I’m pleased, actually. They’re topics I thought were important. I also took another look at my 2009 stats, and thought I’d include that list as well, as I think [...]
Business Cases for Tech Comm Access to Dev Info
November 3, 2010 by 3 Comments
It’s business. Keep that phrase in mind. If you’re a tech writer and are running into the age-old issue of blocked access to dev resources and other information you need, I suggest pointing that out. To do so, consider the following. Make a business case. Business is not a game. It’s not personal. Stakes are too [...]
Social Media: User Input & Communication Styles
August 29, 2010 by 1 Comment
Recently I attended a webinar hosted by @MarketingProfs that discussed social media at Cisco. The presenter was @LaSandraBrill. What follows are some thoughts I had following the webinar. Some of the points discussed in the presentation led me to think about certain topics more; that’s what I’m including here. These thoughts and opinions are all, [...]
Twitter Discussion Experiment: Lessons Learned
July 9, 2010 by 2 Comments
Today I ran an experiment to use Twitter for a discussion. It was an hour long and went quickly. There were excellent discussions by the participants. Here are some quick thoughts I have about the experiment. Managing the Discussion The discussions went in different directions than originally planned, but it was a good discussion; I [...]
Twitter Real-time Discussion Experiment
July 9, 2010 by 5 Comments
Today, at 10 am PDT, I’ll run a Twitter experiment to see how a discussion might work. Here’s information about it. I’d appreciate it if you’d jump in and participate. I think it’ll be fun, and we’ll likely learn something. Always do with these experiments. I don’t know how many will participate, but will plan [...]
Your Docs: Thought About Adaptability?
July 7, 2010 by 2 Comments
There’s usability, accessibility, and readability that we’re all well aware of. I’d like to toss in one more to the mix: adaptability. By this I mean the ability to change docs on the fly to accommodate real-time actions in social media or due to user-generated content that needs to be addressed rather quickly. How adaptable [...]
