Last week, I thought I’d experiment and write a quick procedure in Twitter. This goes right along with my thoughts that new methods should be used for creating docs. Given that microblogging is here to stay, as is real-time, I decided to give it a try. There were two main thoughts in play: see if [...]
My First Procedure Written in Twitter
December 29, 2009 By 2 Comments
All I’ve been thinking about the past week, it seems, is real-time and how it affects docs. Yesterday I wrote a post about it. Today, I tested it out. I wrote a procedure in Twitter.
Tech writers – take a look at it and let me know what you think. Tweets are from today, December 29, [...]
Open-Source Tech Writing: the Time is Now
October 16, 2009 By 1 Comment
Recently, I started working with WordPress. For those unfamiliar with WP, it’s an open-source platform used for blogging, websites, and the like. Development and maintenance is completed by a world-wide community. There’s an incredible energy and community that is part of it. Last month, I attended a WordCamp event. Along with the information I obtained, [...]
Must-Follow Trends for Tech Writers
October 1, 2009 By 1 Comment
Tech writers have always needed to keep up with current technologies. That is the case today more than ever. I’ve been in the field for over 20 years, starting back before online help, back when you copied manuals to put in binders, back when you wrapped up docs weeks before a release because you had [...]
HTML 5: What Tech Writers Need to Consider
September 14, 2009 By Leave a Comment
Wow. I knew that there were many items to consider when writing documentation these days. However, there is much more than I realized. For example, today I started looking at HTML 5 more in-depth. As I read through the information on the W3C site, it became clear that big changes are in store that will [...]
Legal Requirements in the New Age
July 31, 2009 By Leave a Comment
With the recent news this past week about a woman being sued $50K for a tweet she wrote and the resultant backlash on the company that was suing, it started me thinking about legal ramifications of using social media for business. I’m all for using social media as part of an overall tech doc strategy, [...]
A New Doc Strategy
March 31, 2009 By Leave a Comment
In years past, a doc strategy was fairly straightforward: prepare print documents that were either in binders or printed into a book. Then came online help, so both were used. Then PDF was added as an option. For many, that’s as far as capabilities have progressed.
The new reality is that technology is rapidly changing and [...]
Tweet away -
September 24, 2008 By Leave a Comment
For a while now, I’ve been checking out Twitter to see how people are using it from a business standpoint. This may deviate somewhat from the original purpose, but I’m noticing that more businesses are using it. This is what I’ve concluded.
Twitter provides a fast way to disseminate information and announcements to many users at [...]