Every day, there are chats on Twitter. These are hour-long discussions about varied topics. People tweet comments, thoughts, and ideas throughout the chat. Oftentimes these tweets are quite helpful and thought-provoking. Chats often center around an industry or activity. I’ve sat in on ones for tech information (#techchat), marketing (#mmchat, #mrktchat, #b2bchat), blogging (#blogchat), GenerationY (#genychat), [...]
Social Media: User Input & Communication Styles
August 29, 2010 by 1 Comment
Recently I attended a webinar hosted by @MarketingProfs that discussed social media at Cisco. The presenter was @LaSandraBrill. What follows are some thoughts I had following the webinar. Some of the points discussed in the presentation led me to think about certain topics more; that’s what I’m including here. These thoughts and opinions are all, [...]
How to Use Twitter Analytics Apps to Manage your Feed
August 18, 2010 by 8 Comments
There are numerous Twitter analytics applications available for your use. If you need metrics, believe me, they are readily available. You can use them as a guide to ensure that you’re meeting your goals, and to enhance or protect your brand. How? It varies. Different apps focus on different aspects of Twitter use. I’m going [...]
Twitter Hashtags: Which Ones to Use – and When
February 26, 2010 by 3 Comments
You’ve seen them on tweets, no doubt. The hashtags. They provide a way to group and organize tweets, to bring them front and center, and to enable one to participate in a discussion with the Twitter community at large. In case you’re wondering about using some, but not sure which, I’ve compiled a list from [...]
7 Ways to Keep Up With Trends
February 11, 2010 by 2 Comments
Two facts: we have to try and keep up with all the changes in IT, and we don’t have much time, if any, to do so. What can you do? Here are some ideas. They’ve been working well for me. Hopefully they will for you as well. Blogs Bloggers are out there in the trenches: [...]
5 Reasons to Write Procedures in Twitter
January 11, 2010 by 14 Comments
Recently, I’ve been exploring the need for writing procedures in real-time, focusing on Twitter in particular. This is the fourth post in the series. In my last post, I was asked by Larry Kunz in a comment for thoughts on situations in which one might write procedures in Twitter. Five come to mind; I’ve described [...]
Lessons Learned: Procedure Written in Twitter
January 6, 2010 by 6 Comments
Last week, I thought I’d experiment and write a quick procedure in Twitter. This goes right along with my thoughts that new methods should be used for creating docs. Given that microblogging is here to stay, as is real-time, I decided to give it a try. There were two main thoughts in play: see if [...]
My First Procedure Written in Twitter
December 29, 2009 by 2 Comments
All I’ve been thinking about the past week, it seems, is real-time and how it affects docs. Yesterday I wrote a post about it. Today, I tested it out. I wrote a procedure in Twitter. Tech writers – take a look at it and let me know what you think. Tweets are from today, December [...]
Twitter List: Create
November 13, 2009 by 2 Comments
Use the Twitter list feature to categorize feeds of those you follow. Like putting files into separate folders, you can put feeds into different lists. You can: – Add a feed to multiple lists – Create lists before adding feeds, or as you add feeds to existing lists – Create public feeds for all to [...]
Legal Requirements in the New Age
July 31, 2009 by Leave a Comment
With the recent news this past week about a woman being sued $50K for a tweet she wrote and the resultant backlash on the company that was suing, it started me thinking about legal ramifications of using social media for business. I’m all for using social media as part of an overall tech doc strategy, [...]
