| |
| December 2, 2010 |
| 3:00
am |
KnowledgeBishop: |
In 24 hours, join #TCchat session 2 to discuss
"Minimalism in #TechComm" |
| 3:20 am |
kirstyt: |
Fri, 1pm Aus Eastern Standard, 2pm Aus Eastern Daylight RT
@KnowledgeBishop: Ioin #TCchat session 2 to discuss
"Minimalism in #TechComm" |
| 3:26 pm |
ermphd: |
Morning tweeps. Some minimalism links for today's #TCchat 1)
Minimalism in #Techcomm frm wiki http://bit.ly/dLYMGl (1 of 6) |
| 3:30 pm |
ermphd: |
minimalism link #2 http://bit.ly/dLYMGl .pdf from STC #TCchat |
| 3:31 pm |
ermphd: |
minimalism link #4 A discussion on minimalism in #Techcomm http://bit.ly/eK6tX6 #TCchat |
| 3:34 pm |
ermphd: |
minimalism link #5 Minimalism Designing Simplicity -book
http://bit.ly/eK6tX6 #Techcomm #TCchat |
| 3:36 pm |
ermphd: |
minimalism link #6 A 10 step guide to superb minimalist
photography http://bit.ly/finZ7y #Techcomm #TCchat |
| 3:42 pm
|
2moroDocs: |
Thank you for posting all the links to articles about
minimalism today, Ed! Great info for today's #tcchat - |
| 4:00
pm |
KnowledgeBishop: |
In 1 hour, join #TCchat session 1 to discuss
"Minimalism in #TechComm" |
| 4:00 pm
|
robocolumn: |
RT @KnowledgeBishop: In 1 hour, join #TCchat session 1 to discuss
"Minimalism in #TechComm" |
| 4:21 pm |
ermphd: |
RT @KnowledgeBishop: In 1 hour, join #TCchat session 1 to discuss
"Minimalism in #TechComm" |
| 4:28 pm
|
2moroDocs: |
Minimalism #tcchat main topics: definition,
what/how much to cut, content/task analysis, methodologies such as
controlled vocab, single-src |
| 4:36
pm |
kemulholland:
|
Oh bleh. I have a meeting scheduled over the top of #tcchat today! I
may be along toward the end of the chat, though. |
| 4:45 pm
|
2moroDocs: |
15 mins, peeps. #Techcomm *live* - #tcchat. Put on
your song of choice & let's rock. (Springsteen 4 me today). See ya!
|
| 5:01 pm
|
2moroDocs: |
Welcome to today?s #tcchat! Topic: Minimalism |
| 5:01 pm
|
2moroDocs: |
Reminders: please don?t use #techcomm tag. It will overwhelm
it. Add #tcchat to your tweets. Thx! Also,
no proprietary info! |
| 5:01 pm
|
2moroDocs: |
Announcement: #tcchat moving to Weds, effective
next week. Times: 9am and 6pm PT. Will update info everywhere. |
| 5:02
pm |
PattyBlount2:
|
Hi! #tcchat - I will be in /out.
(Coworker with broken foot needs aid. ) |
| 5:02 pm
|
2moroDocs: |
Note: will post ques using @TC_Chat. Then you can
open that feed & easily see current questions #tcchat |
| 5:02 pm
|
2moroDocs: |
Main topics: definition, what/how much to cut, content/task
analysis, methodologies such as controlled vocab, single-src #tcchat |
| 5:03 pm
|
2moroDocs: |
@pattyblount2 Hey
Patty! Good to see ya #tcchat |
| 5:03 pm
|
2moroDocs: |
OK. Let?s rock! Time for tech comm *live* Who?s all here?
#tcchat |
| 5:04 pm
|
robocolumn: |
RT @2moroDocs: Main
topics: definition, what/how much to cut, content/task analysis,
methodologies such as controlled vocab, single-src #tcchat |
| 5:04 pm |
TC_Chat: |
Q1: What is minimalism in tech comm? #tcchat |
| 5:04 pm
|
robocolumn: |
@2moroDocs and me!
#tcchat |
| 5:05
pm |
coffeethenwrite: |
Hi all - attending from Colorado. #tcchat |
| 5:05 pm
|
2moroDocs: |
@coffeethenwrite @robocolumn Hi!
Welcome! #tcchat |
| 5:05
pm |
coffeethenwrite: |
For me, most important is that minimalism is task based #tcchat |
| 5:06
pm |
PattyBlount2:
|
A1: #tcchat Minimalism = writing only
what's needed to perform a task to spec w/out extraneous fluff |
| 5:07 pm
|
2moroDocs: |
For me also, use as few words as possible #tcchat |
| 5:08 pm
|
robocolumn: |
@coffeethenwrite Interesting! Does that matter more for a
DITA environment? #tcchat |
| 5:08 pm
|
2moroDocs: |
The trick is finding out what can be cut, what is too much
#tcchat |
| 5:09
pm |
PattyBlount2:
|
Had a boss who used to say "I don't need to know about
sundials or the earth's rotation when I ask 'What time is it?'" #tcchat |
| 5:10 pm
|
robocolumn: |
@PattyBlount2 LOL
Patty. How true that is. #tcchat |
| 5:10
pm |
coffeethenwrite: |
@robocolumn Not at
all. Just basic minimalism technique as I've read from research I've done.
#tcchat |
| 5:10 pm
|
2moroDocs: |
@pattyblount2
Great example! #tcchat |
| 5:11 pm
|
2moroDocs: |
Part of it is splitting conceptual frm task (hence topic
types). IMO, if u can get away w/intro sentences & no concept topic,
great #tcchat
|
| 5:11 pm |
ermphd: |
Opps, sorry I'm late checking in good AM all #TCchat |
| 5:12
pm |
PattyBlount2:
|
For orgs assessing us on page/word count, content bloat
results. But it's all just noise. Min should focus on opt. task perf. #tcchat |
| 5:12 pm
|
robocolumn: |
@ermphd Morning Ed from a VERY cold and snowy SE England.
Hope your insight warms us up #TCchat |
| 5:13 pm
|
2moroDocs: |
@coffeethenwrite Have u more info re basic technique? #tcchat |
| 5:13
pm |
coffeethenwrite: |
ack - twubs not working for me today! #tcchat |
| 5:13 pm |
ermphd: |
Well said!, Patty! RT @PattyBlount2: A1:
#tcchat
Minimalism = writing only what's needed to perform a task to spec w/out
extraneous fluff |
| 5:14 pm |
TC_Chat: |
Q2: What types of info do you cut? #tcchat |
| 5:14 pm
|
2moroDocs: |
@ermphd Hi Ed. Glad to see you here. Thx for the links
earlier #tcchat |
| 5:14
pm |
coffeethenwrite: |
@2moroDocs I was just
digging for my research :) there's the Nuremburg Funnel and related
papers. Let me dig 4 ones I really liked. #tcchat |
| 5:15 pm |
ermphd: |
A2 as per my prior comment. I seek to slice everything that
is NOT task oriented, no feature dumps! #TCchat |
| 5:15 pm
|
2moroDocs: |
@coffeethenwrite Thanks! If u could provide links &
use #tcchat
tag, they'll be in the daily paper so we can find later |
| 5:16
pm |
cebrouillard:
|
We just did a CRUFT review of our Help system. Helped with
minimalism. http://bit.ly/euTScR #tcchat |
| 5:16
pm |
PattyBlount2:
|
Q2: for software, can cut the "how it works" explanations.
Nobody cares unless it doesn't work. Then, Troubleshooting. #tcchat |
| 5:16 pm
|
2moroDocs: |
One thing I cut as much as possible is screen shots. And I
write in as few words as poss. Cutting even more these days #tcchat |
| 5:17 pm |
ermphd: |
@PattyBlount2
Perfect, trouble shooting tied to tasks #TCchat |
| 5:17 pm
|
2moroDocs: |
@cebrouillard I'll
ask - CRUFT is acronym for ? #tcchat |
| 5:18
pm |
coffeethenwrite: |
@2moroDocs #tcchat Minimalism
research: Ten Misconceptions about Minimalism in IEEE pub - van der Meij
and Carroll |
| 5:18 pm |
ermphd: |
@2moroDocs Hmmm, if
the screen shots show the process more simply then the text, I think the
user prefer them #TcChat |
| 5:18
pm |
PattyBlount2:
|
@2moroDocs Agree;
screen shots can be cut. Diagrams and illustrations that won't change with
ea. release = more effective. #tcchat |
| 5:18 pm
|
robocolumn: |
@2moroDocs I'd agree
with you with screen shots but some others are less easily swayed. Some
users love them. #tcchat |
| 5:19 pm
|
2moroDocs: |
@ermphd Can c that. Case-by-case. If I use them, aim to
use excerpts instead of entire screen if poss. Depends on content/app #tcchat |
| 5:20 pm
|
robocolumn: |
Changing a screen shot can take more time to update that
the text (e.g. setting up data) #tcchat |
| 5:20 pm |
ermphd: |
@robocolumn Agree
the screen shots provide context to users. I use them carefully, but like
to keep some in #TCchat |
| 5:20
pm |
cebrouillard:
|
@2moroDocs C=
correct, R=read, U=understood, F=followed, T=trusted. #tcchat |
| 5:21 pm
|
larry_kunz: |
A2: You can cut intro text ("The following yada yada") and
by changing text-heavy steps to a table. #tcchat |
| 5:21 pm
|
2moroDocs: |
@robocolumn That's
true. Think it depends on what you're documenting. Some need/want screen
shots 4 each step. #tcchat |
| 5:21 pm
|
2moroDocs: |
@cebrouillard
Thank you! #tcchat |
| 5:21 pm |
ermphd: |
@2moroDocs Agree
Julie. I think the key is context and keeping them simple #TCchat |
| 5:22 pm
|
larry_kunz: |
My rule is to NOT have screen shots unless there's a very,
very good reason to include them. #tcchat |
| 5:22 pm
|
robocolumn: |
@larry_kunz Welcome
Larry and well said #tcchat |
| 5:22 pm
|
2moroDocs: |
@larry_kunz Tables.
Good point. I usually cut table row headings. #tcchat |
| 5:23 pm
|
2moroDocs: |
Screen shots are always a maintenance issue as well. Major
consideration, IMO. #tcchat |
| 5:23 pm |
ermphd: |
@larry_kunz My rule
is to use them WHEN they provide clearer context then the text alone #TCchat |
| 5:23 pm
|
robocolumn: |
I find that as a user I somethings get confused by
screenshots - like clicking on them and wondering why nothing happens -
Doh! #tcchat
|
| 5:24 pm
|
2moroDocs: |
The #tcchat Daily is out - read this
Twitter newspaper on http://bit.ly/cmIR1t (2 contributions
today) |
| 5:24 pm
|
2moroDocs: |
@ermphd Gd point. Also applies to graphics. Sometimes
it's better to make a quick graphic to use instead of text #tcchat |
| 5:24 pm |
ermphd: |
@robocolumn BUOD
error (Bad User On Device) lol #TCchat |
| 5:25
pm |
cebrouillard:
|
@2moroDocs More
graphics can also make translation faster. #tcchat |
| 5:25 pm |
TC_Chat: |
Q3: re cutting content: how much is too much? #tcchat |
| 5:25 pm |
ermphd: |
@2moroDocs #Techcomm
writers need to adapt to "words+" Graphics/scree shots support, but don't
replace text #TCchat |
| 5:26 pm
|
robocolumn: |
@ermphd Goes to show you thought that they are not to
everyones taste. Personally I rarely think they add anything at all #TCchat |
| 5:26 pm |
ermphd: |
A3 when the users can't function with the reduced doc, then
the cuts are too deep #TCchat |
| 5:27 pm
|
2moroDocs: |
@ermphd Gd point. Also need to think abt how graphics of
any sort display on diff computers, mobile, etc. #tcchat |
| 5:27 pm
|
robocolumn: |
A3: Bare in mind that graphics aren't searchable #tcchat |
| 5:28 pm |
ermphd: |
@2moroDocs Our whole
#Techcomm
world keeps expanding, hence more attention to other media/devices #TCchat |
| 5:28
pm |
coffeethenwrite: |
@2moroDocs @ermphd #tcchat Anyone do usability testing
with mobile? Do you check how your docs look on mobile? |
| 5:28 pm
|
2moroDocs: |
A3: I'm not fond of proc topics that just say click this,
click that with no explanation of a field - if it's not obvious. #tcchat |
| 5:29 pm
|
larry_kunz: |
A3: Too much is when you cut conceptual or background info
the customer needs to make the right selection. #tcchat |
| 5:30 pm |
ermphd: |
@coffeethenwrite Clealy usability tested badly needed. As
the no. of platform types increases, testing becomes more critical #TCchat |
| 5:30 pm
|
2moroDocs: |
@coffeethenwrite I think there has been usability testing
for mobile. I've seen refs for it. Will check later. I wld ck on mobile
#tcchat |
| 5:30 pm
|
robocolumn: |
A3: Graphics can be used to replace large text chunks BUT
there has to be text so that users can search on it. It's a fine line #tcchat |
| 5:31 pm
|
2moroDocs: |
A3: one more reason to work with support. If they get calls
cuz there's not enough in docs, then cut 2 much. Also, more UGC on web #tcchat |
| 5:31 pm |
ermphd: |
@robocolumn Good
point Colum. In Adobe captivate one can extract the captions hence making
them searchable if attached to topics #TCchat |
| 5:32 pm
|
2moroDocs: |
@robocolumn Exc
point re searching. Definitely critical consideration, as more ppl
searching in Google, etc for docs #tcchat |
| 5:33 pm |
ermphd: |
@larry_kunz To your
point, text that supplies context or background is critical and should be
edited VERY carefully #TCchat |
| 5:33 pm
|
2moroDocs: |
Definitely need to use those alt tags for graphics #tcchat |
| 5:33 pm
|
robocolumn: |
@2moroDocs UGC raises
some other issues which we have less control over. How do we minimise
that? #TCchat
|
| 5:34 pm
|
robocolumn: |
Indeed can we? RT @robocolumn: @2moroDocs UGC raises some other issues which we have
less control over. How do we minimise that? #TCchat |
| 5:34 pm |
Flacke: |
RT @larry_kunz: My rule
is to NOT have screen shots unless there's a very, very good reason to
include them. #tcchat -EXCELLENT! |
| 5:35 pm
|
robocolumn: |
Indeed can we or should we? RT @robocolumn: UGC
raises some other issues which we have less control over. How do we
minimise that? #TCchat |
| 5:35 pm
|
2moroDocs: |
@robocolumn I think
that ties 2 policy that doc team needs 2 create. If on ur site, can
perhaps address. If on web, out of ur hands #tcchat |
| 5:35
pm |
docboxwriter:
|
I've usually used a motto of no gratuitous screen shots.
It's like text: if it doesn't further the point, then take it out. #tcchat #tcchat |
| 5:36 pm |
Flacke: |
RT @cebrouillard: @2moroDocs More graphics can also make translation
faster. #tcchat - NO. Graphics have to be
localized |
| 5:36 pm |
ermphd: |
RT @docboxwriter:
I've usually used a motto of no gratuitous screen shots. It's like text:
if it doesn't further point,take it out. #tcchat |
| 5:37 pm
|
2moroDocs: |
Just a thought. If doc team sets up forum, etc on their
site, can establish org, rules, etc. Not sure u shld block/edit UGC 2 much
#tcchat |
| 5:37 pm |
ermphd: |
@Flacke Good point, images are a universal language for
the most part #TCchat |
| 5:38 pm
|
robocolumn: |
@2moroDocs If it's a
forum that yes I think you are right. UGC is something you have to accept
flaws and all #tcchat |
| 5:39 pm |
TC_Chat: |
Q4: What metholodogies do you use to implement? Ex: content
mgmt, controlled vocabulary, DITA #tcchat |
| 5:40 pm
|
2moroDocs: |
@robocolumn Agreed.
Building community very impt these days #tcchat |
| 5:40
pm |
docboxwriter:
|
A4: Depends upon the product and target audience. Usually
content management, plain English, single sourcing. #tcchat |
| 5:40 pm |
Flacke: |
Minimalism:Elements to cut="about" "general info" , text
about text, list of tables, list of figures, glossary, waranties, #TCChat #TechComm |
| 5:41 pm |
ermphd: |
@robocolumn UGC is
hard to vet to everyone's satisfaction. Seems best to leave the warts on
for the most part. ;) #TCchat |
| 5:41 pm
|
2moroDocs: |
A4: controlled vocab a personal fav of mine. Everyone using
same term everywhere. Helps much w/content & translation #tcchat |
| 5:43 pm
|
2moroDocs: |
Cont mgmt good to focus on. Write generic topics applicable
for core tasks, and custom topics only as needed #tcchat |
| 5:43 pm |
Flacke: |
RT @2moroDocs: A4:
controlled vocab a personal fav of mine. ..and _a Style Guide!!!_Helps
much w/content & translation #tcchat |
| 5:44
pm |
cebrouillard:
|
A4: Do most of you use content management systems? #tcchat |
| 5:44 pm
|
2moroDocs: |
@flacke Exc point re style guides. A controlled vocab
enables u to create a style guide of sorts for an entire co. #tcchat |
| 5:45 pm |
ermphd: |
@2moroDocs Well said,
Julie Good content mgt is a key factor #TcChat |
| 5:45 pm
|
robocolumn: |
@Flacke Exactly. Our style guide is our bible #tcchat |
| 5:45
pm |
docboxwriter:
|
@cebrouillard Most
of our doc is in a wiki. Do you consider a wiki as a content management
system? #tcchat |
| 5:46
pm |
coffeethenwrite: |
RT @Flacke :Elements to
cut="about" "general info" , text about text, list of tables, list of
figures, glossary #TCChat #TechComm <agree! |
| 5:46 pm
|
robocolumn: |
@cebrouillard We
do use a content management system but not for our docs! Just for our doc
processes!!! #tcchat |
| 5:46
pm |
cebrouillard:
|
@docboxwriter
Absolutely! #tcchat |
| 5:46 pm |
ermphd: |
@2moroDocs Content
mgt certainly helps maintain proper focus #TCchat |
| 5:47 pm |
ermphd: |
@docboxwriter Wiki
is a primitive content mgt system, but certainly better than none, #TcChat |
| 5:47
pm |
coffeethenwrite: |
@coffeethenwrite @Flacke #tcchat -
warranties you might not be able to cut, and I do like glossaries - can be
critical for understanding |
| 5:48 pm
|
2moroDocs: |
Speaking of style guides, anyone interested in making
global style guide/controlled vocab? Another dream. Can start GoogleDocs
file #tcchat
|
| 5:48 pm |
ermphd: |
@coffeethenwrite Agreed, cutting warranties presents
legal issues and glossaries are useful for many users, #TCchat |
| 5:49 pm |
Flacke: |
RT @coffeethenwrite: #tcchat - warranties you might not
be able to cut, and I do like glossaries -> Do your users like
glossaries??? |
| 5:49 pm
|
2moroDocs: |
I'm always dreaming up something, but I think global item
would be cool. I think I'll just put up a spreadsheet & see what
happens #tcchat |
| 5:50
pm |
docboxwriter:
|
@Flacke @coffeethenwrite Are the glossaries presented in a
user-friendly format? #tcchat |
| 5:50 pm |
Flacke: |
RT @coffeethenwrite: #tcchat - warranties you might not
be able to cut->put them in a separate "Warranty and safety manual"
|
| 5:51
pm |
coffeethenwrite: |
@Flacke #tcchat - always the users come
first! :) Writing for UNIX applications - different products use exact
same term differently |
| 5:51
pm |
docboxwriter:
|
@2moroDocs Sounds
like a great idea. Interesting to see what happens with it. #tcchat |
| 5:51 pm
|
2moroDocs: |
I like glossaries. Especially if using a contr vocab.
Enables u 2 cut info from proc. New users can look it up. Others won't
need to #tcchat |
| 5:52
pm |
coffeethenwrite: |
@Flacke #tcchat Examples that come to mind
are "server" and "image" |
| 5:52 pm |
Flacke: |
RT @2moroDocs: Speaking
of style guides, ...making global style guide/controlled vocab? #tcchat ->which
language? Which industry? |
| 5:53 pm
|
2moroDocs: |
@flacke I see what you're saying. Good point. Big enough
to stand on its own. Accessed only as needed; not as much as docs #tcchat |
| 5:55 pm
|
2moroDocs: |
@flacke Languages would b big part of it. As many as
poss. Industry? Start w/tech comm. Could set up guide for indiv industries
#tcchat |
| 5:55 pm
|
2moroDocs: |
Oh my gosh. Only 5 mins left! Any final thoughts? #tcchat |
| 5:56 pm |
Flacke: |
RT @2moroDocs: Making
global style guide/controlled vocab? #tcchat --> EXISTS already. See
ASD (aeronautics) formerly AECMA #Techcomm |
| 5:56 pm |
ermphd: |
@2moroDocs Your
global style guide is a very ambitious project. Seems like it needs a
grant #TCchat
|
| 5:56 pm
|
lrmeyer747: |
RT @2morodocs: The #tcchat Daily is
out - read this Twitter newspaper on http://bit.ly/cmIR1t (2 contributions
today) #techcomm |
| 5:57
pm |
docboxwriter:
|
Style guides might be a good topic. #tcchat |
| 5:57 pm
|
2moroDocs: |
@flacke Great! Good to know. If anyone knows of others,
let's hear about them. We should start using, or at least reviewing #tcchat |
| 5:57 pm |
Flacke: |
RT @2moroDocs: Only 5
mins left! Any final thoughts? #tcchat Don't forget TASK ANALYSIS
to evaluate User's needs. #Minimalism |
| 5:58
pm |
coffeethenwrite: |
@2moroDocs #tcchat - thanks
so much for this chat! |
| 5:58 pm
|
2moroDocs: |
@ermphd Nah. I see it more as a grass-roots project at
this point. Could see what happens & go from there #tcchat |
| 5:59 pm |
ermphd: |
@2moroDocs @flacke Everything #Techcomm should begin with a
sound analysis, else we are wasting everyone's time #TCchat |
| 5:59 pm
|
2moroDocs: |
@flacke Boy, you're sure bringing up a lot of good
reminders for us today. style guides, task analysis ... Thanks! #tcchat |
| 6:00 pm
|
2moroDocs: |
Yep. Sorry about that, folks. Didn't get to the task
analysis ques. If anyone has thoughts on that, pls go ahead & share
'em #tcchat
|
| 6:00 pm |
ermphd: |
Good chat everyone. Some good thoughts here. My links will
be in the paper tomorrow #TCchat Ciao everyone! |
| 6:01 pm
|
2moroDocs: |
@coffeethenwrite YW. Thanks so much for coming. Great
insight; helps a lot #tcchat |
| 6:01
pm |
docboxwriter:
|
Good, thought-provoking chat today. #TechComm people are fascinating.
#tcchat |
| 6:01 pm
|
robocolumn: |
@2moroDocs Thanks
again everyone. I can smell cooking from the kitchen so it must be dinner
time. 'til next week #tcchat |
| 6:02 pm
|
2moroDocs: |
@docboxwriter Good
idea. I'm planning for Jan now, so will keep that in mind #tcchat |
| 6:03 pm
|
2moroDocs: |
@ermphd Thx, Ed. Glad you could b here today. Appreciate
your thoughts. And thanks much for all the links you posted. #tcchat |
| 6:04 pm
|
2moroDocs: |
@robocolumn Thanks
so much for coming today! Good points re screen shots & UGC.
Appreciate your fitting it into your sched. #tcchat |
| 6:05 pm
|
2moroDocs: |
Reminder: next week, this will be on Wednesday. Should
enable more to participate more easily. Thx! #tcchat |
| 6:05 pm
|
robocolumn: |
@2moroDocs No probs.
I always get more out than I expect. Same for us all I guess #tcchat |
| 6:08 pm
|
2moroDocs: |
@robocolumn That's
my hope. :) Thanks, everyone, for sharing your thoughts & tips! #tcchat |
| 6:44 pm
|
2moroDocs: |
@kemulholland So
true. Use x-refs 2 direct 2 your app terms; trains users. If an industry
term, use that. Controlled vocab #tcchat #techcomm |
| 6:48 pm
|
2moroDocs: |
Minimalism not just abt cutting topic info. Also abt
managing content 2 maximize usage: reduce repetition & need 2 explain
#tcchat #techcomm |
| 6:50 pm
|
2moroDocs: |
@kemulholland YES!
Totally agree. It is possible to gently train the user, not just give them
info they need #techcomm #tcchat |
| |
| December 3, 2010 |
| 2:09 am |
TC_Chat: |
Hey peeps! S2 of #tcchat starts in less than an hour.
Topic: minimalism. See you there! #techcomm Next week we switch to
Weds/Thurs |
| 2:10 am
|
2moroDocs: |
Hey peeps! S2 of #tcchat starts in less than an hour.
Topic: minimalism. See you there! Next week we switch to Weds/Thurs |
| 2:13 am
|
lindaurban: |
Hurray for @TC_Chat move next week
to Wed/Thurs #techcomm #tcchat |
| 2:17 am
|
2moroDocs: |
@lindaurban Grt,
Linda! Hope you can make it. Seems that Weds/Thurs will work well for a
number of folks. Will still have 2 sessions #tcchat |
| 3:01 am
|
2moroDocs: |
Hi folks. S2. Kickin? off. Welcome to today?s #tcchat! Topic:
Minimalism |
| 3:01 am
|
2moroDocs: |
Reminders: Add #tcchat to your tweets. Use of #techcomm for
all will overwhelm that tag. Thx! Also, no proprietary info! |
| 3:02 am
|
2moroDocs: |
Announcement: #tcchat moving to Weds, effective
next week. Times: 9am and 6pm PT. Will update info everywhere. |
| 3:03 am
|
2moroDocs: |
Note: will post ques using @TC_Chat. Then you can
open that feed & easily see current questions #tcchat |
| 3:03 am
|
2moroDocs: |
Main topics: definition, what/how much to cut, content/task
analysis, methodologies such as controlled vocab, single-src #tcchat |
| 3:05 am
|
sarahmaddox:
|
Hallo all at #tcchat |
| 3:07 am
|
2moroDocs: |
@sarahmaddox Hi
Sarah! Glad to see you here. Sending a ques in a sec #tcchat |
| 3:07 am
|
sarahmaddox:
|
Has anyone read Joann Hackos "An Application of the
Principles of Minimalism to the Design of Human-Computer Interfaces"? #tcchat |
| 3:07 am
|
2moroDocs: |
Q1: How would you define minimalism in tech comm? #tcchat |
| 3:07 am |
Kristil: |
RT @2moroDocs: Q1: How
would you define minimalism in tech comm? #tcchat |
| 3:08 am
|
2moroDocs: |
Am having all sorts of tech difficulties here. Both in T
and Hootsuite. #tcchat |
| 3:09 am |
Kristil: |
@sarahmaddox Nope,
but I'm adding it to my list now. #tcchat |
| 3:09 am
|
sarahmaddox:
|
A1: #tcchat Don't know much about it.
Very interested tho. Task-oriented guides and especially within the user's
domain? |
| 3:10 am
|
sarahmaddox:
|
@Kristil #tcchat Cool :) do you have any
other interesting docs on your reading list about minimalism? |
| 3:10 am
|
2moroDocs: |
I see it as cutting content as much as possible. Think task
analysis impt part of it. #tcchat |
| 3:11 am
|
2moroDocs: |
@ermphd posted some links earlier today on #tcchat tag |
| 3:12 am
|
2moroDocs: |
Hootsuite down. jumping to tweetdeck. #tcchat |
| 3:12 am |
kirstyt: |
#tcchat Hi there, back from lunch!
;) |
| 3:13 am |
kirstyt: |
@sarahmaddox I
don't think so - is it a whitepaper? Article? #tcchat |
| 3:13 am |
Kristil: |
A1: Based on an #stc cert course and experience since
then=separate info types, know your audience so you don't add clutter
w/TMI. #tcchat
|
| 3:14 am |
kirstyt: |
#tcchat A1: Not verbosity. What is
essential; no more. Action/result based, not overly conceptual. |
| 3:14 am
|
sarahmaddox:
|
@kirstyt Here's a link to the PDF of Joann Hackos's
article http://bit.ly/e4HuXn #tcchat |
| 3:15 am
|
2moroDocs: |
@kristil @kirstyt good to see
you here! thx - #tcchat |
| 3:15 am
|
2moroDocs: |
Something came 2 mind from S1... #tcchat |
| 3:15 am
|
DonaldHines:
|
@2moroDocs Concision.
#tcchat |
| 3:16 am |
Kristil: |
That course helped me quite a bit. Ended up blogging about
it: http://is.gd/i7zfT #tcchat |
| 3:16 am
|
2moroDocs: |
Breaking off items big enough to stand on their own cld cut
clutter (like warranty info, glossary) #tcchat |
| 3:16 am |
Kristil: |
@2moroDocs Hi,
congrats on the FB page. #tcchat |
| 3:17 am |
kirstyt: |
#tcchat A1: Also, concise writing.
No superfluous words. Perhaps also only covering the most critical topics?
|
| 3:18 am |
Kristil: |
RT @sarahmaddox Here's
a link to the PDF of Joann Hackos's article on minimalism in HCI: http://bit.ly/e4HuXn #tcchat #ux |
| 3:18 am
|
2moroDocs: |
RT @DonaldHines
Concision. #tcchat Hi there! Love that
minimalist def! Perfect example |
| 3:19 am
|
2moroDocs: |
@Kristil Thanks. I'm pretty excited about it. Working on
a graphic. Will think minimalist - #tcchat |
| 3:19 am
|
2moroDocs: |
Which reminds me. Came up earlier: do graphics/screenshots
help or hurt minimalism? #tcchat |
| 3:20 am
|
2moroDocs: |
@kristil thanks for the links - #tcchat |
| 3:20 am |
Kristil: |
@sarahmaddox None
that are re:minimalism per se. I'm reading up on audience research to
achieve minimalism. What to leave out. #tcchat |
| 3:21 am |
kirstyt: |
#tcchat Graphics might help,
screenshots I don't think help. They don't inherently provide instruction,
they provide reassurance. |
| 3:22 am
|
2moroDocs: |
@Kristil Good point. Next ques ... #tcchat |
| 3:22 am
|
2moroDocs: |
Q2: What types of info do you cut? #tcchat |
| 3:22 am
|
ms_marques: |
#tcchat A1 - eliminating anything
that does not add value |
| 3:22 am |
Kristil: |
@kirstyt I work and work at being concise. Ongoing battle
w/myself. But I also get irked by "concise" at the expense of "clear." #tcchat |
| 3:24 am |
kirstyt: |
#tcchat A1: Duplicated info. Info
that is linked (e.g. more info about fields on a screen). Change to
imperative mood to avoid "the user". |
| 3:24 am
|
sarahmaddox:
|
A2: #tcchat Cut anything that you can
reasonably expect your reader to know plus anything that is irrelevant to
the audience of your topic |
| 3:24 am
|
2moroDocs: |
@kristil Tough line, sometimes, for sure. Clarity impt,
though IMO. If you have to add some info sometimes, you have to, I think
#tcchat |
| 3:25 am |
Kristil: |
RT @2moroDocs: Q2: What
types of info do you cut? #tcchat |
| 3:25 am
|
lindaurban: |
#tcchat Joining in the chat for a
few minutes... minimalism as defined starting with John Carroll is quite
different than "minimal doc" |
| 3:26 am
|
lindaurban: |
#tcchat minimalism is about creating
the right content... and sometimes that can mean more, although the "more"
might be "different" |
| 3:26 am
|
2moroDocs: |
There's also always that new user/experienced user
consideration #tcchat |
| 3:26 am |
kirstyt: |
@Kristil It can be very hard without an editor's help.
#tcchat |
| 3:26 am
|
ms_marques: |
@2moroDocs a picture
worth 1000 words help minimalist. A screens of each dialog box hurts. Need
a minimalist approach to graphics. #tcchat |
| 3:27 am
|
2moroDocs: |
Some topics better suited for newbies. Can link to or x-ref
from a topic ppl go 2 for quick reminder of how to do task #tcchat |
| 3:27 am
|
lindaurban: |
#tcchat Minimalism links from Hans
van der Meij http://bit.ly/cgb2uh (he
did original work with John Carroll) |
| 3:27 am |
Kristil: |
A2: @sarahmaddox is
dead on. & maybe try not to duplicate info between docs w/ same
audience, esp. if not presented consistently. #tcchat |
| 3:28 am
|
lindaurban: |
#tcchat more links related to
minimalism research here: http://bit.ly/dQ3bl0 |
| 3:28 am
|
sarahmaddox:
|
RT @lindaurban: #tcchat Joining in
the chat for a few minutes... minimalism as defined starting with John
Carroll is quite different than "minimal doc" |
| 3:28 am |
Kristil: |
@kirstyt Yes, otherwise I have to wait a long time
between self edits. Not efficient. #tcchat |
| 3:29 am
|
2moroDocs: |
@lindaurban thanks
for the input & links! #tcchat |
| 3:29 am
|
sarahmaddox:
|
@lindaurban Ooh
great, thanks! #tcchat |
| 3:29 am |
Kristil: |
RT @lindaurban: #tcchat Minimalism
links from Hans van der Meij http://bit.ly/cgb2uh (he did original work
with John Carroll) |
| 3:29 am |
Kristil: |
RT @lindaurban: #tcchat more links
related to minimalism research here: http://bit.ly/dQ3bl0 |
| 3:30 am
|
ms_marques: |
@lindaurban very
true #tcchat
|
| 3:30 am
|
sarahmaddox:
|
Here's a truly awesome blog post from Greyfiti about
minimalism in tech docs #tcchat #techcomm http://bit.ly/f8jf2a |
| 3:30 am
|
2moroDocs: |
Q3: When cutting content, how far is too far? What
shouldn't you cut? #tcchat |
| 3:31 am
|
2moroDocs: |
@ms_marques
Excellent point! Translation a consideration there, too. #tcchat |
| 3:31 am |
Kristil: |
Hmmm, guess I will hold my RTs until after the chat. #Minimalism?
:) #tcchat
|
| 3:32 am |
Kristil: |
RT @2moroDocs: Q3: When
cutting content, how far is too far? What shouldn't you cut? #tcchat |
| 3:32 am
|
2moroDocs: |
A3: Usability concerns seem to come up. Also accessibility,
I suppose. #tcchat |
| 3:32
am |
Arinianastasya: |
RT @lindaurban: #tcchat more links
related to minimalism research here: http://bit.ly/dQ3bl0 |
| 3:33 am
|
lindaurban: |
#tcchat really need to test with
users, to understand what content should be there |
| 3:33 am
|
lindaurban: |
Yes! RT @2moroDocs: A3:
Usability concerns seem to come up. Also accessibility, I suppose. #tcchat |
| 3:33 am |
Kristil: |
A3: Sometimes it's ok to duplicate info, if it makes sense
to provide it inline, rather than layering and linking. #tcchat |
| 3:33 am |
kirstyt: |
#tcchat A3: As @sarahmaddox said, might depend on audience (newbie,
experienced). We have some areas w/ extensive examples-maybe not needed?
|
| 3:34 am
|
2moroDocs: |
@lindaurban Do you
mean task analysis up front? Usability tests? #tcchat |
| 3:35 am
|
lindaurban: |
Both are good...could depend if you have existing
content> RT @2moroDocs: @lindaurban Task analysis up front? Usability tests? #tcchat |
| 3:35 am
|
lindaurban: |
#tcchat - observing users is amazing
and humbling; but for planning, task analysis very important |
| 3:36 am
|
2moroDocs: |
@kirstyt Perhaps run a content/task analysis on that?
What is really needed? Does it slow down readers or make them lose
interest #tcchat |
| 3:36 am
|
lindaurban: |
Very much agree on this > RT @kirstyt: #tcchat A3: As @sarahmaddox said, might depend on audience (newbie,
experienced). |
| 3:36 am
|
ms_marques: |
A3 - check with customers to see if you cut too much.
Sometimes its surprising how they use doc #tcchat |
| 3:37 am
|
sarahmaddox:
|
When defining the audience, it's about their particular
domain (as well as newbie/experienced) - what they're using the product
for #tcchat
|
| 3:37 am
|
2moroDocs: |
@lindaurban If u
have tons of docs, how do you decide which to focus on w/testing? Use
support calls as guides? Existence of UGC? #tcchat |
| 3:38 am
|
lindaurban: |
#tcchat details could be needed by
newbie, but not by expert; need to be able to layer, scaffold; when decide
to cut, know who will lose |
| 3:39 am
|
lindaurban: |
Good ideas, @2moroDocs >How do
you decide which to focus on w/testing? Use support calls as guides?
Existence of UGC? #tcchat |
| 3:39 am
|
2moroDocs: |
@lindaurban Agree.
Also split info into diff topics & x-ref. Chunk, chunk, chunk #tcchat |
| 3:40 am
|
lindaurban: |
#tcchat where are the pain points?
(do you have measurements?) But also... who is primary audience? need
agreement about that |
| 3:40 am |
Kristil: |
@lindaurban @2moroDocs And I'm starting to wonder if there is hope of
convincing a company that testing is part of "good enough." #tcchat |
| 3:40 am
|
lindaurban: |
#tcchat squeaky wheel not always
most important user - unless they cause support costs, and that is the
measurement |
| 3:41 am
|
ms_marques: |
@Kristil I bought a cookbook that is too modular and
makes me follow links to 6 different recipes so that I can make one cake
#tcchat |
| 3:41 am
|
lindaurban: |
@Kristil #tcchat LOL! the road to confusion
is paved with good topic-based intentions? |
| 3:41 am
|
2moroDocs: |
My thought w/existence of UGC.: something's missing from
docs. Perhaps doc cut too much. In earlier #tcchat, some thought UGC=trblshoot
|
| 3:43 am
|
2moroDocs: |
Q4: How do you conduct user and task analysis? #tcchat (15 mins
left) |
| 3:43 am
|
lindaurban: |
@Kristil - yes - pitiful how few resources/little support
for usability testing, access to users, in many companies, isn't it? #tcchat |
| 3:43 am |
Kristil: |
RT @2moroDocs: Q4: How
do you conduct user and task analysis? #tcchat (15 mins left) |
| 3:44 am
|
lindaurban: |
Oops - sorry - meant @ms_marques for the
recipes > #tcchat LOL! the road to confusion
is paved with good topic-based intentions? |
| 3:44 am |
Kristil: |
@lindaurban Yep.
Flagship products riding out on "liquor and guessing," to quote Dilbert.
:) #tcchat
|
| 3:44 am
|
2moroDocs: |
What do you guys think of this: I'm thinking of making Jan
"ability" month in #tcchat. Accessibility one week,
usability another. |
| 3:45 am |
Kristil: |
@ms_marques Yep, and
it's worse when the content is thin or "circular" once you click to it.
#tcchat |
| 3:45 am
|
sarahmaddox:
|
@2moroDocs Great
idea! #tcchat
We can add "readability" ;) |
| 3:45 am
|
lindaurban: |
Agree @sarahmaddox: When
defining audience, it's abt their domain (as well as newbie/experienced) -
what they use product for #tcchat |
| 3:46 am
|
2moroDocs: |
@sarahmaddox Great!
I'm thinking of "adaptability" too, w/regard to real-time crises, etc. #tcchat That makes
4 weeks |
| 3:46 am
|
ms_marques: |
A4 - determine purpose of task, user goal, steps, what info
is needed to complete task #tcchat |
| 3:46 am |
Kristil: |
@2moroDocs I like it.
#tcchat |
| 3:46 am
|
sarahmaddox:
|
RT @ms_marques: Bought
a cookbook that is too modular - makes me follow links to 6 different
recipes to make one cake #tcchat [LOL] |
| 3:47 am
|
lindaurban: |
RT @2moroDocs: #tcchat - my
thought on UGC - need for specific examples, beyond what doc writers can
do (but yes - missing from doc) |
| 3:49 am
|
2moroDocs: |
Ok. It's decided, then re Jan topics. My theme for year: Go
Big or Go Home! Start off with "ability" month #tcchat |
| 3:49 am |
Kristil: |
A4: Internally, ask Qs about user biz goals, rvw existing
research, have created qualitative personas for SMEs & support to
review. #tcchat |
| 3:50 am |
kirstyt: |
#tcchat A lot of our task work is
updating existing, not analysing and checking for relevantness. Unless
it's new functions/products |
| 3:50 am
|
ms_marques: |
@lindaurban book is
for allergy-free baking. Might make sense if you make and stock
components. But not casual use. #tcchat |
| 3:50 am
|
lindaurban: |
#tcchat Back to task analysis? Me:
One way or other, discover real user tasks, (observation, mrktng research,
surveys, interviews)... |
| 3:51 am
|
2moroDocs: |
Do you just test & analyze for more current docs? Leave
out legacy docs? #tcchat |
| 3:53 am
|
lindaurban: |
#tcchat Indi Young has a really
interesting book called Mental Models, that talks about mapping user
behavior (tasks) to content |
| 3:53 am
|
2moroDocs: |
Q5: how do you use content mgmt for minimalism? #tcchat |
| 3:53 am |
Kristil: |
@2moroDocs Depending
on size/bloat of legacy docs, task analysis could save $, improve
experience. #tcchat |
| 3:54 am
|
lindaurban: |
#tcchat Indi Young Link http://bit.ly/ii4UVP |
| 3:54 am |
Kristil: |
RT @2moroDocs: Q5: how
do you use content mgmt for minimalism? #tcchat |
| 3:54 am |
kirstyt: |
#tcchat A5: To help us easily reuse
content. So we don't have 200 slight repitions/variations on the Address
or Account fields, for eg. |
| 3:54 am
|
lindaurban: |
#tcchat to me, content mgmt not
related to minimalism; could be related to trying for "minimal doc sets" -
but not, the same thing |
| 3:55 am
|
2moroDocs: |
Will mention my personal fav again (like earlier 2day):
controlled vocabulary #tcchat |
| 3:55 am
|
ms_marques: |
@lindaurban wow,
that book does sound interesting! Appeals to my cog sci background #tcchat |
| 3:57 am
|
2moroDocs: |
@lindaurban My
thought there is by applying contmgmt, can ultimately cut some content.
Reuse, diff audiences... #tcchat |
| 3:58 am
|
lindaurban: |
@2moroDocs: Agree
bout contmgmt to help with reuse , conditionalizing for diff audiences...
#tcchat |
| 3:59 am
|
ms_marques: |
Similarly to @lindaurban,
minimalism helps prepare for content management, not the other way #tcchat |
| 3:59 am |
rhianna: |
@2moroDocs A minimal
WordPress theme could be related to content mgmt minimalism #tcchat |
| 3:59 am |
Kristil: |
@2moroDocs Do you
have experience with applying controlled vocabulary? Curious how to get
started. #tcchat |
| 3:59 am
|
lindaurban: |
#tcchat "minimalism" based in
studies of what is required to help people learn - actually came ouf ot
studies around tutorials |
| 4:00 am
|
2moroDocs: |
@lindaurban &
perhaps something as simple as cont vocab lessens need 4 content, &
would meet reqs you linked 2 earlier? (a ques) #tcchat |
| 4:00 am |
Kristil: |
RT @ms_marques:
Similarly to @lindaurban, minimalism helps prepare for content
management, not the other way #tcchat |
| 4:00 am
|
lindaurban: |
#tcchat Sometimes whn people use the
term, they Rrelating it the research that came from that area, other times
they are thinking "minimize" |
| 4:01 am
|
2moroDocs: |
@lindaurban I'm
assuming u mean minimalist principles. My thought is cont mgmt may support
them. Am I way off? #tcchat |
| 4:02 am
|
lindaurban: |
#tcchat @2moroDocs Cont Mgmt
Can support - but first, need model... model, not always so easy to
define... |
| 4:03 am
|
lindaurban: |
#tcchat plus, clear information
model not always same as minimalist model (not a bad thing, just a thing)
|
| 4:04 am
|
2moroDocs: |
@Kristil I just started creating it. Then worked w/diff
groups, dev to get everyone using (if poss!) Used in docs #tcchat Just
start! |
| 4:05 am
|
2moroDocs: |
Folks, it's 8:00 here already. Can stay around for a bit,
if you're up for it. Will ck more tweets now - #tcchat |
| 4:05 am
|
lindaurban: |
#tcchat aware of time... is there a
theme for next week? |
| 4:08 am
|
2moroDocs: |
The task analysis & all that applies to min &
cmgmt. Think they're closely related. Can create core & custom docs,
for instance. #tcchat |
| 4:09 am
|
2moroDocs: |
Another thing to keep in mind re controlled vocab. Could be
part of data definitions & xml schemas, too. Makes db mapping easier.
#tcchat |
| 4:11 am
|
2moroDocs: |
@lindaurban Yep;
there is. It's Agile Programming - writing in agile environment #tcchat |
| 4:11 am
|
lindaurban: |
#tcchat need to sign off - night all
- thanks for discussion |
| 4:12 am
|
lindaurban: |
#tcchat - don't know if it will
work, but if I can, I may sign in next week (wed) from an STC meeting, to
do a quick demo... |
| 4:12 am
|
sarahmaddox:
|
Bye all at #tcchat I need to sign off now too.
Thanks for a great session! |
| 4:12 am
|
2moroDocs: |
@lindaurban Thanks,
Linda! Appreciate all your thoughts and helpful links! #tcchat |
| 4:13 am
|
2moroDocs: |
@lindaurban That
would be great, Linda! TY! It'll be an hour earlier next week: 6pm PT. #tcchat |
| 4:14 am
|
lindaurban: |
@2moroDocs ah, rats.
Didn't realize hour change. Might not work :-( .... maybe we can check at
the end #tcchat |
| 4:14 am
|
2moroDocs: |
@sarahmaddox
Thanks, Sarah! Glad you're able to fit this in. Next week we switch to
Weds/Thurs for sure #tcchat |
| 4:16 am
|
2moroDocs: |
Thx, everyone, for your attendance this evening & great
comments. Very helpful! Sorry abt all my tech difficulties. Slowed me down
#tcchat |
| 4:17 am |
kirstyt: |
#tcchat Sorry, work intervened :)
Thanks for the chat, even if I was a bit scattered today! |
| 4:18 am
|
2moroDocs: |
@rhianna Good point. Do you know of any themes in
particular? #tcchat |
| 4:19 am
|
2moroDocs: |
@kirstyt Thanks for coming today! Know it can be tough in
midst of busy day #tcchat |
| 4:30 am
|
2moroDocs: |
@sarahmaddox @kirstyt @Kristil @lindaurban @ms_marques @DonaldHines @rhianna Thx for
participating in today's #tcchat - |
| 4:32 am |
rhianna: |
@2moroDocs David Airy
has release a free Minimal WordPress theme http://www.davidairey.com/minimal-wordpress-theme/
#tcchat |
| 4:35 am |
rhianna: |
@2moroDocs Matt
Lambert @cardeo is a designer with a minimalist focus. His
layouts are great #tcchat |
| 4:36 am
|
2moroDocs: |
@ermphd @robocolumn @flacke @PattyBlount2 @coffeethenwrite @cebrouillard @docboxwriter @larry_kunz Thx for
participating in 2day's #tcchat |
| 4:39 am
|
2moroDocs: |
Thanks for those WordPress minimalist themes, @rhianna Good to know about! #tcchat |
| 4:40 am |
Kristil: |
#Agile + minimalism in user
documentation #tcchat #techcomm http://bit.ly/f8jf2a via @sarahmaddox |
| 4:41 am
|
ms_marques: |
Thanks @2moroDocs for
another great #tcchat |
| 4:45 am
|
2moroDocs: |
@kristil @sarahmaddox Grt
link, esp since next week is agile. Sometimes info frm earlier chats
applies 2 others. Nice 2 connect dots #tcchat |
| 4:46 am
|
2moroDocs: |
Everyone be sure and review the #tcchat paper that comes out 2moro.
Will have many good links re minimalism #techcomm |
| 5:48 am |
dkraks: |
RT @sarahmaddox:
Here's a truly awesome blog post from Greyfiti about minimalism in tech
docs #tcchat
#techcomm http://bit.ly/f8jf2a |
| 6:07 am |
Flacke: |
RT @2moroDocs: @lindaurban...I've learned a lot about time zones as a
result of this chat! January topic: how to cyber-invite in UTC!#TcChat |
| 7:06 am
|
cfidurauk: |
RT @dkraks: RT @sarahmaddox: Fantastic blog post from Greyfiti about
minimalism in tech docs #tcchat #techcomm http://bit.ly/f8jf2a |
| 7:09 am
|
cfidurauk: |
RT @2moroDocs: @kemulholland YES! Totally agree. It's possible to gently
train the user, not just give them info they need #techcomm #tcchat |
| 1:46 pm
|
juliov27612:
|
Are robots taking our jobs? http://tinyurl.com/2by79ps Great
post by @larry_kunz #techcomm #tcchat |
| 2:46
pm |
richardhamilton: |
RT @juliov27612: Are
robots taking our jobs? http://tinyurl.com/2by79ps Great
post by @larry_kunz #techcomm #tcchat |
| 3:55 pm
|
content2000:
|
Question for the #tcchat and #techcomm community - what does
'ease of use' for documents mean to you? (trying to build preso/case for
it) |
| 4:30 pm
|
lrmeyer747: |
I #follow @2moroDocs for
leading valuable, informative #tcchat sessions. #techcomm |
| 4:52
pm |
NancySlawski:
|
Ease of use: Doc purpose is clear & format, style &
content reflects context and need of user - usability @content2000 #tcchat #techcomm |
| 5:24 pm
|
2moroDocs: |
The #tcchat Daily is out - read this
Twitter newspaper on http://bit.ly/etUma8 (8 contributions
today) |
| 6:04 pm
|
2moroDocs: |
RT @richardhamilton: RT @juliov27612: Are
robots taking our jobs? http://tinyurl.com/2by79ps Great
post by @larry_kunz #techcomm #tcchat |
| 6:08 pm
|
2moroDocs: |
Ease of use: clear, concise. more white space than clutter
so can scan. findable. targeted. there exactly when & where needed.
#tcchat |
| 6:12 pm
|
2moroDocs: |
How Tech Writers Can Make Themselves Heard http://bit.ly/euXItu #tcchat #techcomm |
| 6:27 pm
|
content2000:
|
@NancySlawski @2moroDocs Thanks folks for ease-of-use help! #tcchat #techcomm |
| 6:31 pm
|
2moroDocs: |
Minimalism links. Look at 12/2 and 12/3 RT @2morodocs: The #tcchat Daily is out - http://bit.ly/etUma8 (8 cont today) #techcomm |
| 8:32 pm |
cardeo: |
RT @rhianna: @2moroDocs Matt Lambert @cardeo is a designer
with a minimalist focus. His layouts are great #tcchat |
